Revenue Cycle MANAGER

PEORIA, ILLINOIS

Revenue Cycle Associate

FULL TIME  —  PEORIA

Reporting directly to the Director of Revenue Cycle, the Revenue Cycle Manager will ensure the smooth functions of revenue cycle activities such as billing, coding, and collections, while supporting the Patient First culture.

The ideal candidate will be highly motivated and goal-oriented with experience managing a diverse team. Training development experience and excellent compunction and interpersonal skills are a key factors for success in this position. 

Responsibilities:

  • Oversee daily revenue cycle management support activities which includes, but is not limited to, medical claims billing, collections, accounts receivable and denial management.
  • In collaboration with leadership, develop and monitor productivity metrics for all team members.
  • Serves as a resource for difficult accounts and escalations.
  • Responsible for development and utilization of SOPs.
  • Responsible for development and optimization of RCM processes and workflows.
  • Posts/approves all recommended non- contractual adjustments to A/R.
  • Responsible for collaboration to achieve monthly/yearly A/R goals.
  • Oversight of all bad debt/collections A/R.
  • Responsible for leading individual and team meetings in collaboration with leadership.
  • Responsible for conducting evaluations for direct reports.
  • Responsible for providing Constructive Advice in collaboration with leadership and HR.
  • Responsible for creating, implementing, and conducting initial and ongoing training with all team members that aligns with company goals and objectives and adapts to the learning needs of the individual to maximize positive outcomes.
  • Provides monthly/quarterly reports to leadership.

Requirements:

  • High School Diploma or equivalent required.
  • Experience developing KPI's, productivity metrics and efficient tools for monitoring.
  • Experience with acquisition integration and change management preferred but not required
  • Experience managing teams utilizing metrics as well as partnering with individual team members to achieve their potential
  • Background developing and utilizing SOP's to ensure proper training and cross-training.
  • Highly motivated, goal-oriented and directed
  • Exhibits active listening skills and low reactivity to challenges and questions with an emphasis on giving clear and detailed direction
  • Ability to review workflows with individual team members and identify automation and efficiency opportunities.
  • Manages effectively through modeling behaviors, continuous growth, self-awareness and compassion.
  • Communicates effectively with all levels of management and has strong verbal and written communication skills
  • Excels in situations requiring problem solving and critical thinking
  • Ability to effectively prioritize and execute tasks in a fast-paced environment.
  • Knowledge of CPT, ICD1-10 Coding and insurance claims processing preferred.
  • Proficiency in the use of EMR systems, MS Office, and Microsoft Teams preferred.

Salary Information:

This is an Exempt position. The budgeted annual salary range is $55,000 - $65,000.